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Blended inbound and outbound appointment setting campaigns get you connected with your customers face to face.  

Our skilled CSR's will contact your customers, pitch your offer, rebuttal any questions, and setup your appointment.  You receive an email with your appointment information and access to our exclusive customer portal for managing your own schedule and appointments.


Surveys? CHECK!

Surveys? CHECK!

Optimized predictive dialing allows Qvsm to intricately target your Survey based campaigns. Dialing laws governing these types of campaigns are much more flexible than consumer campaigns, and yield useful data that can then be turned around into an outbound business to consumer campaign with special offers custom tailored to meet your businesses goals.

When you opt for a bi-lingual campaign you can gather survey information for English and Spanish speaking consumers, potentially doubling the amount of data collected for your survey.


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Working for QVSM is rewarding

Working for QVSM is rewarding

Talk with our team of call center professionals, and you’ll learn why we have one of the industry’s highest rates of retention. Frankly, we recognize and reward people who bring professionalism to call center operations.


Our multi-dimensional bonus structure enables each of our associates to reach higher-than-industry-standard salaries based on their performance. In additional our associates are rewarded more and more for each year of service they work at QVSM.  


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Targeted Marketing for your business

Targeted Marketing for your business

QVSM uses targeted outbound solutions and provides customized inbound solutions for you and your customers.

Combining our solutions provides a solid bump in response rates at a significantly lower cost per contact. And because your  inbound callers are curious enough to respond, they’ll be more receptive to your sales message and more likely to respond positively.



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A dedicated team for your campaign

A dedicated team for your campaign

QVSM assigns a dedicated team of our experienced telemarketing experts to your company's campaign. This in turn gives you direct access to your team and to your results.

Using out online tools you can also review your campaign appointments and make changes when necessary.  Any appointments you reschedule or change are immediately updated on the call room floor, preventing any overlapping appointments.


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Cost-effective, high-quality call center solutions

Call center solutions built on responsive service and state-of-the-art technology

QVSM delivers cost-effective call center solutions that are built around the specific needs of our clients. We can connect your business with prospects and customers more efficiently than you ever dreamed possible.

Unlike typical teleservice companies, we work closely with our clients to integrate inbound, outbound, and blended call center services into their overall marketing and sales efforts. We’ve combined a staff of experienced call center professionals with state-of-the-art technology to deliver proven results for both business-to-business and business-to-consumer campaigns. We’re positioned to be flexible enough to tailor our services to each client’s or campaign’s specific needs.

Our clients will tell you that they appreciate the fact that we’re approachable. We work as their call center partner, tailoring and fine-tuning everything we do to most effectively serve their objectives. If we believe that a campaign isn’t producing the results we expect, we’ll stop and refine it to ensure its effectiveness. That’s how we’ve developed client relationships that last for many years in a business with a reputation for quick turnover.

The key to our success has been smart hiring. We work with experienced call center professionals who understand the finer points of prospecting and customer service. They realize that every call puts our clients’ reputations on the line, and they deliver a level of quality that consistently exceeds those clients’ expectations.

Put us to the test today by contacting our sales team to discuss your company’s goals!


Online tools to help you succeed

With our appointment setting campaigns you gain access to our online appointment management system through your QVSM Portal account.

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Answering the call when disaster strikes

A nationwide home repair company contracted with us to blanket areas with significant storm damage to determine whether homeowners wanted a free estimate. Our calls often reached homeowners days before competitors’ in-person estimators arrived in town.